RoyalTeck

Professional Services

Our expert services simplify PBX server management!

We provide our assistance to both new and existing clients. Whether you need help setting up your PBX server for the first time or would benefit from having someone else manage your server, we have professional service options available for you! Explore our offerings below to learn how we can best assist you:

Management Options

PBX Server Administration

Not a server administrator? Unfamiliar with Linux? Prefer not to manage your PBX? Let our engineers handle your system for you, whether it’s just the server or the entire PBX.

What is included?

  • 24×7 Monitoring
  • Regular Updates
  • Monthly Checkup
  • Starts at $59.99/mo

Setup Assistance

Setup Options

Looking for more comprehensive setup assistance? Check out our PBX Setup Assistance options for services ranging from server preparation to complete system builds!

Available Options:

  • Basic Server Prep
  • Core PBX Settings
  • Full PBX Builts
  • Starts at $199.99.

Guided Support & Training

Our PBX engineers will guide and train you in troubleshooting and configuration. Options for Guided Support and Training include:

  • Technical training
  • Collaborative troubleshooting
  • “Second set of eyes”

Starts at $185.00/hr

Advanced Support & Troubleshooting

Let our PBX engineers examine your system and assist you in resolving any issues. Advanced Support options:

  • Configuration changes
  • Advanced troubleshooting
  • Backup support for your IT

Starts at $125.00/hr

Complete Setup Includes Everything

The Complete Setup encompasses all elements of the Basic Setup, in addition to:

  • 1-hour design consultation
  • Full system configuration

Starts at $599.99

Basic Setup

Get expert help for your PBX server setup, which includes:

  • Updates / Backups / Firewall
  • SIP Trunks / Basic Routing
  • One Sample User / Extension

Starts at $299.99

Managed Upgrades

Update your current PBX configuration to the latest FreePBX version. Managed Upgrade Includes:

  • Upgrade to current version with minimal downtime
  • Up to 1 hour of live technical help

Starts at $499.99

Migration Assistance

Move your PBX to our cloud. Migration Assistance Includes:

  • Transfer existing data
  • Upgrade to current version
  • Up to 1 hour of live technical help

Starts at $125.00/hr

Let’s Encrypt Setup

Secure your web interface and user panel with HTTPS. Set up DNS, and we’ll manage the certificate and redirection. Note: Domain / DNS hosting is excluded.

Starts at $49.99

Warm Spare Setup

Need coverage during an outage? We will set up a secondary PBX to replicate your configuration, allowing quick switching and reducing downtime. Note: An identical PBX server is required.

Starts at $149.99

Softphone Setup

Are you able to accommodate remote workers? We can provide you with access to desktop and mobile apps to empower your staff and keep them connected, no matter where they are.

Starts at $149.99

Firewall Config.

Maximize the PBX’s built-in security features and prevent your users from being locked out of your phone system by having our engineers carry out basic setup on your PBX firewall.

Starts at $49.99

Disk Cleanup

Our engineers will identify what consumes disk space and provide options to free up storage. If the disk is full, we’ll conduct a database integrity check and restart the PBX for proper functioning.

Starts at $49.99

FreePBX Checkup

Our PBX engineers will evaluate your phone system to find issues before they become headaches. We’ll diagnose any dashboard errors and perform any available minor system updates.

Starts at $49.99

Book Your Professional Service Today!

Please complete the form below, and one of our engineers will reach out to confirm your service.