A Complete Package of
Real-time Communication Features To Stay Connected
Stay Connected and Secured at Anywhere, Anytime
- Real-time Messaging
- Video Conferencing
- Voice & Video Call
- Live Broadcasting
Messaging & Collaboration
Real time in-app chat features to enhance any existing 3rd party apps for better personalized conversation across any device.
Private 1-to-1 Chat
Create 1-to-1 chat to any specific user on a real-time under encrypted platform to retain the information private.
Push Notifications
Maximize the user attention with the right information at right time through push message to widen the engagement.
Message Broadcast Option
Send information to vast users privately across the platforms within a single click to shrink the time consumption.
Cross-platform Messaging
Send & receive messages instantly in real-time across any web, Android & iOS mobile applications.
Group Chat
Create public or private groups to hold real-time conversations to bring the users closer into one centralized channel.
File Transfer
Share multiple files of any type to users privately or publicly through drag & drop to manage tasks more efficiently.
Channels
Create unlimited open or private channels to connect, engage and relay information. Send instant updates such as text, images, videos to a bulk of users at the same time.
Chat History
Retrieve the past conversation maximum of up to a year for any purpose. You can control the chat history of your users or enable users to customize it.
Spell Check
Add spell checker chat feature into your application that allows autocorrecting users’ entire conversation irrespective of chat medium, whether group, private, and channels.
Geolocation
Integrate the geolocation system into the chat platform that enables users to discover other users based on the geographical location and invite to the group, connect, chat and engage.
Chat Rooms
Create any number of chat rooms such as open or private for users to join, interact and engage with hundreds and thousands of other users based on the happenings around like events.
Tabbed Messages
Alter any number of chat and combine multiple messages into a single-window screen based on preference to maximize the chat efficiency and reduce the time consumption.
Offline Messages
Send unlimited messages to customers, employees while they are offline. Get the messages delivered to their email, as a text message or as a voice note.
Status Visibility
Enable users to customize their visibility of the status into offline/online based on the preference and irrespective of the groups and channels.
Location Sharing
Allows the user to share the live location on a 1-to-1 or group chat to enlighten the participant with real-time location.
Animated GIFs
Assist every user to Communicate with the just-a-click option of animated GIFs to turn the chat more engaging.
Multilingual
Entitle users to communicate in their own native language & supports 40+ languages to enhance user chat features experience.
Real-time Language Translation
The “Tap to transfer” translate the entire conversation up to 100+ languages within the chat screen in real-time.
Proactive Chat
Equipped with typing indicators, online presence & Tagging to enhance the responsiveness of the user chat behavior.
Personalized Profiles
Empowers users accessibility to tailor profile and take control of the user base, profile images, activity log etc.
Multiple Login
Access the chat app from mobile or web through Google sign-in, social login, email sign up & facebook sign up.
Smart Reply
Enable customers and employees to reply quickly with suggested text within the chat interface dependent on the customer’s search.
Quick Response
Add custom text box, links to the product and a CTA within the chat screen that allows buyers & customers to take immediate actions.
Edit Message
Bring back any conversation to live by editing any messages that have been sent. Enable/disable messaging editing on group chat, channels & private based authorized user accessibility.
Delete Account
Delete RoyalTeck account permanently from the application based on the reason and preference. All the data, messages and media files will be deleted once the user deletes the account.
Voice Communication
Robust Voice Calling Infrastructure to build real-time conversations with quick and reach crystal-clear call quality.
1-to-1 Call
Make clear voice calls instantly from one to million users regardless of web & mobile applications in real-time.
Conference Calling
Make conference or carrier calls to multiple users beyond the geographical area from your voice calling app or desktop.
Voice Call Recording
Record, store and retrieve the recorded calls of your customer calls, client calls & valuable calls to simplify trackings with RoyalTeck cloud recorder.
Cross-platform Calling
Make direct high-quality voice calls to a desktop, mobile app, any platforms or carrier network at any time in real-time.
Call Queuing
Place the entire incoming calls in the line while your agent is busy & deliver it in the order they were received to increase customer efficiency.
Interactive Voice Response (IVR)
Allow your system to handle customer calls through a human voice & direct to a suitable agent directly to reduce the customer call waiting time.
Call Monitoring & Reporting
With an intuitive contact center dashboard, manage, analyze, track call handling time, call drop ratio and call conversion rate for better decision making.
VoIP/SIP Calling
Enable agents, clients, and field workers to interact with anyone by making voice calls to network carriers right from the chat app.
Speech To Text
With easy-to-use service, transcript every recorded voice calls into text with appropriate language structure with AI integrations & machine intelligence.
Callback Service
Make any international or national calls by avoiding regular long-distance charges by initiating a call from within the current country with the originating caller joining the conference call.
Voice Note or Call Messaging
When your hands are bombarded with a lot of activities, let your voice make the message. Send voice notes as text messages to any number of users right from your app.
Video Communication
Build high-definition video calling app with enriched video calling features and functionalities for an unlimited reach.
One-to-one
Make peer-to-peer HD video call on any platform on the go to enhance real-time conversation & scale up production.
Multi-party
Organize group or conference video call up to more than 5 users with crystal clear quality to get things done in real-time.
Video Call Recording
Record every call, compose the video to your likings with edits and store the recordings effortlessly in RoyalTeck cloud & retrieve all with quick searches.
Browser Support
Send & receive messages instantly in real-time across any web, Android & iOS mobile applications.
Screen Sharing
Create public or private groups to hold real-time conversations to bring the users closer into one centralized channel.
Picture-In-Picture
The PiP mode lets you make video calls in a floating window within the screen, where you can access other apps without disturbing the on-going video calls.
Whiteboard
Leverage the classroom teaching experience into a virtual one through video conferencing and with a real-time drawing whiteboard interface to make learning more interactive.
Data & Moderation
Tools to Sharpen the Chat Data & Integrity
Chat Analytics
Manage chat app’s performance accessing concurrent user base, data usage, active users in real-time within a dashboard.
Reporting
Monitor, optimize & track chat app’s key metrics in real-time and export the entire app’s report for decision making.
Backup & Storage
Scale up to any volume of data storage with the inbuilt database and extend the scalability with cloud infrastructure.
Centralized Administration
Control the entire chat app in a centralized dashboard to monitor any group or end-users activity in a real-time.
Active Directory
The LDAP integration allows the chat server to automatically synchronize the local contact database with the directory to import contacts, accounts & history on-the-fly whenever a user added.
Security
Everything you need with Enterprise-based security protocols like GDPR, HIPAA compliance, etc., to meet every business requirement.
Spam Flood Protection
Proactively monitor profanity of the app’s conversation with real-time filters to protect the integrity & toxicity.
End to End Encryption
The conversation is sealed with E2E encryption to ensure you and the respective recipient alone can view the messages.
Touch ID with Password
Fortified with fingerprint security with extra layer of password to tighten the application access in order to boost user privacy and experience.
Auto Message Deletion
Enable deletion of the chat app conversation with a customizable span or an optional to focus on data security.
AES
Saved under AES 256 encryption to safeguard the whole data in the cloud and heighten the access restrictions.
SSL Security
Communication server from RoyalTeck & client are encrypted with 256-bit SSL to defense against traffic hackers.
Two-Step Verification
Backup is of two-way sync, allows to delete the conversation from both of the nodes during unauthorized access.
Two-way Deletion
Backup is of two-way sync, allows to delete the conversation from both of the nodes during unauthorized access.
Secure TURN Server
Providing TURN relay point to ensure routing via NAT for a secure peer-to-peer connection across the servers.
HIPAA Compatible
Protect every piece of message, images, files and other sensitive health-related data shared through the chat platform with HIPAA compliance
Self Destruct Message
Customize any group, channel and users’ self-destructive option based on hours and minutes. Send unlimited self-destructive messages to any number of users to make classified messages safe & secure.
Scalability & Performance
Retain your app users by leveling up your chat Interaction with more personalized conversations across any platform in real time.
Own Cloud & On Premise
Flexible deployment of chat application on cloud or on-premise for accessing the data with smart controls.
Automatic Compression
Configures compression of media files sharing via encoder without affecting the quality & ensures less bandwidth use.
Low Latency
Minimizes the massive incoming of message queue & quicker on the transmission of high volume of files & concurrent chat.
Time Stamping
Serving the precise record of date/time for every message sent or received in the app regardless of the time zones.
Multi-platform Synchronization
Get connected on mobile and web via cloud-synchronization with all the app files stored & auto update instantly.
Network Compatible
Access to all the functionalities & features of chat app working seamlessly regardless of the low network bandwidth.
Integration
Integrate the real time voice, chat and video calling features into any 3rd party device to deliver a better messaging experience.
Messaging API
Send & receive messages across web & mobile apps with an integration of custom messaging API equipped with rich features.
Voice API
Make, receive & route calls across the geographical area on any platform or device with VoIP & SIP integration.
Video API
Make real-time video calls with HD quality on both mobile & web apps with the integration of WebRTC infrastructure.
Interactive Broadcasting API
Create a higher level of engagement experience for your users within the app with high quality & low latency live audio/video broadcasting.
Video Conferencing API
Add custom conferencing experience into your app to host HQ and concurrent video conferencing with the help of WebRTC protocol to increase collaboration.
Push To Talk API
Convert every smartphone into a walkie-talkie to connect field workers right from your application irrespective of geographical distance to scale employee collaboration & productivity.
Third Party Support
Integrate text, voice & video calls on any web & mobile applications with RoyalTeck chat API & messaging SDK.
CallKit API
Make most of the voice & video calls more efficient, make multiple operations within your smartphone or web during a meeting or video chat with the users.
AR Chat Platform
Integrate AR into the application to transform the users’ interaction entirely into a new visual communication experience with 3D characters, animations and animated video calls.
Monetization
Monetize your messaging platform with a wide variety of options like in-chat ads, subscription models, etc., and take your business to the next level.
Sticker-based Revenue
Add social engagement components such as stickers where allowing brands and celebrities to sell stickers on the chat platform to create an opportunity to monetize.
In-chat Advertisement
Stream ads on the status bar of the chat application, just like stories feature which creates an opportunity for brands to connect directly with the consumers.
Subscription-based model
Let users access and consume information (a form of messages) on any specific group, community, channels and private chat group through subscription-based service.
In-app Payment
More than chatting, Pay bills, make transactions, and accept bills under a secure chat environment by integrating globally recognized payment gateways.
In-app Purchase
Allow users to purchase any specific feature and functionality or the entire platform from the app store/play store. Enable third-party feature integration to generate revenue on a shared basis.
Skype for Business
Add Skype for Business functionality into the chat application where the users can directly call a Skype for the Business user or connect the internal employee to reduce the overall communication cost.
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